Standards

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Ethical Standards Statement

For the past several years, Quality Winter Clothing has participated and continues to participate in an earnest and ongoing dialogue with Business Partners that are concerned about the standards to which Quality Winter Clothing holds its suppliers.

In order to conduct business with Quality Winter Clothing, suppliers must conform to ethical standards of business practices. Quality Winter Clothing or an independent 3rd party, regularly monitors our supplier’s factories compliance with the Standards.

Quality Winter Clothing manages its business in a manner consistent with these Standards. We expect our suppliers to do the same, as it is the right thing to do and the conduct of our suppliers can impact our reputation among customers and shareholders.

Quality Winter Clothing suppliers must comply with the legal requirements and standards in the countries in which they do business. This includes labour, employment, environmental, and health and safety laws. If the local industry standards exceed the country's legal requirements, Quality Winter Clothing expects its suppliers to follow the industry standards.

Quality Winter Clothing Standards for Suppliers address the following general areas:

  • Child Labour
  • Compensation
  • Local/ National Laws
  • Forced Labour
  • Working Hours
  • Discrimination
  • Workplace Health & Safety
  • Environmental Concerns

Child Labour
Quality Winter Clothing does not tolerate the use of child labour in the manufacture of the products it sells. Quality Winter Clothing will not accept products from suppliers who use, in any manner, child labour in the manufacture their products.
Suppliers must assure that their factories, or the factories of their direct or indirect subcontractors, employ no person at an age younger than 15 (or 14 where the law of the country of manufacture allows).

Forced Labour
Quality Winter Clothing does not tolerate forced labour. Suppliers must assure that their factories maintain employment on a voluntary basis. Quality Winter Clothing will not accept products from suppliers who use, in any manner, forced labour in manufacturing their products.

Compensation
Quality Winter Clothing requires its suppliers to assure that factory workers are fairly compensated. Suppliers' employees, and employees at the factory supplier’s use, should be compensated with wages and benefits in compliance with local laws.

Suppliers must also assure that Australian factory workers are paid in compliance with the wage and hour provisions of State Award or higher as well as any applicable state or local requirements.

Working Hours
Suppliers must assure that factories maintain reasonable employee work hours in compliance with local laws in the countries in which they do business. Employees must not work more hours in one week than allowable under applicable law, and are to be properly compensated for overtime work.

Quality Winter Clothing will not do business with suppliers who, on a regular basis, use factories that require employees to work excessive hours, and will not do business with suppliers who use factories that fail to compensate employees properly. Employees should be permitted reasonable days off (at least one day off for a seven day period).

Discrimination
Quality Winter Clothing recognises that cultural differences exist among the various countries. However, we believe that all terms and conditions of employment must be based on an individual's ability to perform the functions of the job and not on the basis of personal characteristics or beliefs.

Factories used by suppliers must have a social and political commitment to basic human rights and must not discriminate against employees in their hiring procedures or any other term or condition of employment on the basis of race, colour, national origin, gender, religion, disability, personal beliefs or other similar factors.

Workplace Health & Safety
Quality Winter Clothing maintains a safe, clean, and healthy environment for its associates and expects the same from its suppliers. Suppliers must assure that the factories they use provide employees with safe and healthy working conditions, adequate first-aid facilities, fire exits, safety equipment, properly lit and comfortable workstations, clean restrooms, and adequate living quarters where necessary. Workers should be trained to perform their jobs safely.

Quality Winter Clothing will not do business with any supplier that fails to assure that its factories provide a healthy and safe work environment, or suppliers whose factories utilise mental or physical disciplinary practices.

Environmental Concerns
We believe it is our role to be a leader in protecting our environment. We have had EnviroFur for over 20 years, currently available Ex-stock in Navy, Green and Brown. We require our suppliers to reduce excess packaging and to use recycled and non-toxic materials whenever possible. We will favour suppliers who share our commitment to the environment.


Quality Winter Clothing SUPPLIER COMPLIANCE OBJECTIVES

Identify areas of non-compliance with Quality Winter Clothing Supplier Standards;
Educate suppliers about Quality Winter Clothing concerns and policies; and
Cause supplier factories to make corrections required to meet Quality Winter Clothing Standards.
Quality Winter Clothing has implemented an audit system to ensure that suppliers' factories adhere to the Quality Winter Clothing Supplier Standards. This includes:

On-site visits, and Personal interviews Quality Winter Clothing applies this audit system to all merchandise imported directly by Quality Winter Clothing.


Frequently Asked Questions:

Question: Why doesn't Quality Winter Clothing provide a list of all of the factories from which we purchase merchandise?

Answer: Quality Winter Clothing does not provide such a list because it would unnecessarily disclose competitively sensitive information.


Quality Winter Clothing: STANDARDS FOR SUPPLIERS

Quality Winter Clothing requires its suppliers to conform to the highest standards of business practices. Its suppliers, their contractors, and sub-contractors must comply with the following standards. (Quality Winter Clothing reserves the right to make unannounced inspections of supplier's facilities to satisfy itself of supplier compliance.)
 
All suppliers shall comply with the legal requirements and standards of their industry under the national laws of the countries in which the suppliers do business, including labour and employment laws of those countries and any applicable Australian laws. If the industry standards exceed the countries' requirements, Quality Winter Clothing will favour suppliers who meet industry standards. All merchandise shall be accurately marked or labelled with its country of origin in compliance with applicable laws.

Employment: Quality Winter Clothing expects its suppliers to comply with the following conditions of employment.

Compensation: Suppliers shall fairly compensate employees by providing wages and benefits which are in compliance with the national laws of the countries in which the suppliers are doing business, or which are consistent with the prevailing local standards in the countries, if the prevailing local standards are higher.
Hours of Labour: Suppliers shall maintain reasonable employee work hours in compliance with local standards and applicable national laws of the countries. Employees shall not work more hours in one week than allowable under applicable law, and shall be properly compensated for overtime work. We favour suppliers who comply with the statutory requirements for working hours for employees, and we will not use suppliers who, on a regularly basis, require employees to work in excess of the statutory requirements without proper compensation as required by applicable law. Employees should be permitted reasonable days off (which is at least one day off for every seven-day period) and leave privileges.
Forced/Prison Labour: Quality Winter Clothing will not tolerate Forced or prison labour.

Child Labour: Quality Winter Clothing will not tolerate the use of child labour in the manufacture of products. No person shall be employed at an age younger than 15 (or 14 where the law of the country of manufacture allows).

Discrimination/Rights: All conditions of employment must be based on an individual's ability to do the job, not on the basis of personal characteristics or beliefs. Quality Winter Clothing favours suppliers who do not discriminate on the basis of race, colour, national origin, gender, religion, disability, and other similar factors.

Workplace Environment: Suppliers shall furnish employees with safe and healthy working conditions. Factories shall provide adequate medical facilities, fire exits and safety equipment, well-lighted and comfortable workstations, clean rest rooms, and where necessary, adequate living quarters. Workers must be adequately trained to perform their jobs safely.

Concern for the Environment: We encourage suppliers to reduce excess packaging and to use recycled and non-toxic materials.

Right of Inspection: Quality Winter Clothing or a third party designated by Quality Winter Clothing will take certain actions, such as inspection of production facilities, to implement and monitor these standards.

Confidentiality: Suppliers shall not disclose to others and will not use for its own purposes or the purpose of others any trade secrets, confidential information, knowledge, designs, data, skill, or any other information considered by Quality Winter Clothing as "confidential".

If you know of a violation of these standards by a vendor, please call (61 02 9829 2222). Or in writing to:

e-mail: ethics@qwc.com.au
 

 
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